Who we are
Top Rank Insight is a South African business run by its founder, Ethan. You can reach us at [email protected] or on WhatsApp at +27 64 525 6775.
What we collect
Only what you send us: your name, your business name, your contact details, and anything you write in a message on WhatsApp, by email, or through the form on this site.
The form doesn't store anything on this website. It opens WhatsApp with your message written out, and you choose whether to send it.
Why we use it
To reply to you and arrange a call. Nothing else. We don't add you to a mailing list and we don't sell or share your information.
How long we keep it
For as long as we're talking, and no longer than we need to after that. You can ask us to delete it at any time.
Your rights under POPIA
South Africa's Protection of Personal Information Act gives you the right to:
- ask what personal information we hold about you
- ask us to correct it or delete it
- object to how we use it
- complain to the Information Regulator of South Africa
To do any of these, email [email protected].
Our partners' customers
When we build a system for a partner, their customers' information belongs to the partner, always. How we handle it is set out in each partnership's written agreement. We never message a partner's customers in our own name, and never sell or reuse their information.