Everything between a customer finding you and paying you, run for you.
Most owners of a service business spend their evenings answering messages, chasing quotes and trying to remember who to follow up. None of that is the work they're good at. So the system takes it, and you keep the parts only you can do.
It runs the back end. Your people keep the human side: the care, the conversations, the relationships with your clients. The system never tries to.
You do
- The work only you can do: the treatment, the job, the client in front of you
- Approve what customers see
- Decide prices and offers
- Handle anything sensitive
- One hour a week with Ethan
Your system runs
- Every enquiry, on every channel
- Follow-up until there's an answer
- Bookings, reminders and deposits
- Reviews, rebooking and win-back
- Invoices and payment reminders
- Socials, website and Google profile
- Your videos, edited in your style
- Your dashboard and monthly report
Nobody touches
- Your customers' trust. We never message anyone in our own name
- Your money. Never held, never moved
- Your data. Always yours, with full access
Wherever your customers already reach you.
No new app for you or your customers. Your system answers on the channels you already use, in your business's name.
- Instagram DMs
- Your website form
Live the same day. Give us access and the facts your agents need, like your services, prices and the questions customers usually ask, and it can be running within the day.
The basics, done perfectly, every single time.
Most growth comes from things every business knows it should do: answer first, follow up, ask customers back. People can't do them at 22:00 on a Sunday, in between clients. A system can, every time.
Answer first, win the customer
Speed is the easiest advantage a service business can have, and most businesses don't take it.
Nothing is forgotten
Enquiries that didn't book get a follow-up on day 1, 3 and 7. Open quotes get chased. Past customers get asked back at the right time.
It never gets busy
Ten enquiries a day or a hundred, every one gets the same five-minute reply. You grow without hiring someone just to keep up.
It keeps getting better
AI improves every month. We keep your agents and automations current, so you get the benefit without learning a single new tool.
Try it on your own numbers. Move the sliders to match your business.
What answering every enquiry could be worth
Each month, about
36 enquiries
wait too long today. Answered in minutes and booked at your usual rate, that's about 11 more bookings, worth
R8 640
Specialists, each with one job and clear limits.
Month 1 starts with the two that matter most: the Enquiry Catcher and Booking & Reminders. The rest are built with you, in the order your Leak Report sets. Every agent is clearly named as AI, answers only from facts you've approved, and hands anything else to you. None of them starts with more freedom than it has earned: responsibility grows only when its record shows it's safe.
| The job | Without us | With us |
|---|---|---|
| Every enquiry, on every channel | You, between clients, when you get a gap | Enquiry Catcher, within 5 minutes, day or night |
| Follow-up until there's an answer | Nobody, usually, if you remember | Follow-Up, on day 1, 3 and 7 |
| Bookings, reminders and deposits | You, back and forth, by hand | Booking & Reminders, the moment they say yes |
| Reviews, rebooking and win-back | Rarely done, forgotten | Review & Rebook, at the right moment |
| Invoices and payment reminders | You, at night, when it gets awkward | Invoice Agent, same day, then polite reminders |
| Your videos, edited in your style | You, at midnight, or not at all | Video Editor, from your raw clips |
| Your daily brief and reports | Guesswork, in your head | Daily Brief, 07:00 every day |
| Agent | What it does | What it never does |
|---|---|---|
| Enquiry Catcher AI Month 1 | Answers every enquiry from your approved facts and sends your booking link | Quotes a price or policy that isn't on your fact sheet |
| Booking & Reminders Month 1 | Confirmations, reminders, reschedules and deposit links | Charges a deposit you haven't set |
| Follow-Up AI | Follows up on day 1, 3 and 7, and chases open quotes, in your voice | Messages anyone who said stop |
| Review & Rebook | Aftercare, a review request, and a rebook reminder at the right time | Asks only the happy customers for reviews |
| Win-Back AI | A personal note to past customers who haven't been back | Messages people who were never your customers |
| Invoice Agent AI | Turns a photo of a job card into a numbered invoice | Sends an invoice without approval until it has earned it |
| Payment Chaser | Polite reminders at 7, 14 and 30 days, with a payment link | Threatens, adds fees, or touches your bank account |
| Owner's Daily Brief AI | A message to you at 07:00 in Slack (or WhatsApp) with today's bookings, anything waiting and money owed. Reply with any question, or ask for a change and approve it | Talks to your customers |
| Monthly Analyst AI | Your monthly report, and the count of what the system brought in | Counts revenue you dispute |
| Video Editor AI | Edits your raw clips into finished videos in your style, with captions drafted from your voice notes | Publishes anything |
- Stage 1A set reply you approved.
- Stage 2The AI drafts, a person approves.
- Stage 3The AI sends, only from your approved facts.
It works for you. It never decides for you.
Your system answers customers by itself, inside the rules you set. Everything else stays your call.
- It answers only from facts you've approved. Anything outside them, like a price that isn't on your list, a complaint or a medical question, comes straight to you.
- Anything new waits for your yes. New prices, offers, wording or agents: you see it first, and nothing goes live without your approval.
- Never in our name. Your customers hear from your business, never from Top Rank.
- Your money and your data stay yours. Never held, never moved. Full access, always.
- Pause anything, any time. Tell your assistant or Ethan, and that part stops.
The 5-minute promise. If an enquiry waits longer than 5 minutes during Month 1, your free month runs two weeks longer.
You see everything it does, in plain language.
- A live dashboard: enquiries in, reply times, bookings, and the revenue the system brings in. Open it any time.
- An activity log you can read: every action written as a sentence, not code.
- Your Daily Brief at 07:00, in Slack (or WhatsApp, if you'd rather), once it's built with you after Month 1.
- An assistant you can talk to: reply to the brief with a question ("What time is my last meeting today?") or a change you want. It shows you the new wording and waits for your yes. Nothing goes live without it.
- A weekly line and a monthly report: what happened, what it was worth, and what's next.
Owner's Daily Brief, 07:00 (an example)
Morning. 6 bookings today, one of them new from last night. Nothing waiting: all 4 overnight enquiries were answered. R1,800 owed on 2 invoices, reminders go out at 10:00. 1 new review, 5 stars.
Your assistant, Wednesday (an example)
Assistant: You're chatting with Ethan at 10:00: how everything's running, and what's next for the business. This week: 31 enquiries, all answered, 22 booked. Anything you'd like to talk about?
You: A new treatment I want to start offering.
Assistant: Added. Ethan will have it in front of him.
See the value on your own business first.
The first month isn't a trial of us. It's your system running on your real enquiries for 30 days, at no cost, so you can see what it answers, what it books and the time it gives back. At day 30 you decide, with your own numbers in front of you.
- 1
A conversation
You tell us how customers reach you today, and where your time goes.
- 2
An audit
What your business actually needs, and where enquiries and time slip away today.
- 3
A walkthrough
The system, designed around your business, and where it can make the biggest difference first.
- 4
Month 1, free
Once you've given access and the facts your agents need, the Foundation can be live within the day. It runs on your real enquiries for 30 days: the Enquiry Catcher, Booking & Reminders and your dashboard. You see every enquiry it answers and every booking it makes.
- 5
Day 30, you decide
Your Leak Report shows what the system caught and what each gap was worth. Carry on into a 6-month partnership, or walk away owing nothing. Your data, enquiry log and report stay yours either way.
After Month 1
Months 2 and 3
The next agents
Built in the order your Leak Report set. Usually follow-up, reviews and your Daily Brief come first.
Months 4 to 7
It compounds
Every month you and Ethan plan the next phase of growth, and more of the back end comes off your plate.
After that
Your choice
Staying on is a choice, never a lock-in. Your data, your enquiry log and your reports stay yours either way.
If you win, we win.
You're not paying for posts or hours. You pay a monthly fee for your system, plus a share of the revenue it brings in, agreed in writing before anything starts. So our income only grows when your business does, and when it doesn't, we feel it too.
- Month 1Free
Your system on your real enquiries for 30 days.
- ThenA monthly fee
For your system: built, run and kept current.
- PlusA share of the growth
Of the revenue it brings in, counted where you can see it.
| Compared on | A typical agency | Top Rank Insight |
|---|---|---|
| Paid for | Posts and hours | Your system, plus a share of the growth |
| Reports on | Likes and followers | Enquiries, bookings and revenue |
| Starts with | A package | A Leak Report on your real numbers |
| You see | A monthly PDF | A live dashboard, any time |
| Your data | Lives in their tools | Stays yours, always |
| After the sale | Stops at the invoice | Explains what's built, and why it grows you |
| Not happy? | You find out at renewal | Pause anything, any time |
Founding partners
- One at a time, so Ethan builds your system with you directly.
- You shape what's built next. Your Leak Report sets the order of your agents.
- Month 1 is free, and you can walk away at day 30 owing nothing.
- Nothing new without your yes. Prices, offers and changes wait for you.
Ethan, every week and every month. Every week he makes sure you're happy and everything runs smoothly; every month you plan the next phase of growth together. In between, your assistant has the answers, any hour.
One founder. One founding partner at a time.
Honestly, I started Top Rank to build the biggest AI growth partnership in South Africa, built on genuine quality and a real connection with every partner. That connection doesn't stop at what you pay each month.
From me, you can expect honesty, and hard work: to show you what's possible, and then go past what you expected. Your business grows before mine. That's why the partnership is built on “if you win, we win”.
A lot of businesses stop at the price. I'll help you understand what we're building, and why it will grow your business. I believe AI should make people's lives easier, and that's what I'm here to do.
You'll never be left confused. You'll never be left without an answer. And you'll never get less than my best work.
All you have to do is be the connection to your customers. Your system handles the rest, so there's no team of people to manage.
EthanFounder, Top Rank Insight
The method, on a real account.
An aesthetic clinic in Johannesburg with more than 9,000 followers. In week one we looked at who could actually book, and rebuilt the plan around them. The case file has what we found, what we changed, and what the numbers say so far. This partnership started with content, so those numbers are reach; bookings from the system are measured next.
Case file, updated
%
of the followers were outside South Africa.
So we rebuilt the plan around the followers in Gauteng who could actually book.
Read the case fileBefore you ask.
Is everything on this page built already?
No, and we'd rather say so. Month 1 is the Foundation: enquiries answered within 5 minutes, bookings and reminders, your dashboard and a Leak Report. The other agents are built with founding partners, in the order each business needs them. Every change is listed on the updates page.
What does it cost?
A monthly fee for your system, plus a share of the revenue it brings in, agreed with you in writing before any work starts. The first month is free, so you see the value before you pay anything.
What if the AI gets something wrong?
Customer-facing agents answer only from your approved fact sheet, and anything outside it comes straight to you. Each agent earns more responsibility only when its record shows it's safe, and you can pause anything.
Who owns my data?
You do, always. We never message your customers in our own name, and never sell or reuse their information.
How much of my time does it take?
About an hour a week. The point is to give you time back, not take more of it.
Start with a message.
Tell Ethan how your business runs today. He'll show you what your system would take off your plate first. One founding partner at a time.
WhatsApp +27 64 525 6775
[email protected]