Privacy.

What we collect when you get in touch, why, and what you can ask us to do with it.

Draft, being reviewed. Questions about your information: [email protected].

Who we are

Top Rank Insight is a South African business run by its founder, Ethan. You can reach us at [email protected] or on WhatsApp at +27 64 525 6775.

What we collect

Only what you send us: your name, your business name, your contact details, and anything you write in a message on WhatsApp, by email, or through the form on this site.

The form doesn't store anything on this website. It opens WhatsApp with your message written out, and you choose whether to send it.

Why we use it

To reply to you and arrange a call. Nothing else. We don't add you to a mailing list and we don't sell or share your information.

How long we keep it

For as long as we're talking, and no longer than we need to after that. You can ask us to delete it at any time.

Your rights under POPIA

South Africa's Protection of Personal Information Act gives you the right to:

  • ask what personal information we hold about you
  • ask us to correct it or delete it
  • object to how we use it
  • complain to the Information Regulator of South Africa

To do any of these, email [email protected].

Our partners' customers

When we build a system for a partner, their customers' information belongs to the partner, always. How we handle it is set out in each partnership's written agreement. We never message a partner's customers in our own name, and never sell or reuse their information.

Cookies

This site doesn't set cookies or run analytics. It remembers two things in your own browser, which view you prefer and its colours, and nothing leaves your device. The site is hosted on Cloudflare; its fonts load from Google Fonts and its code libraries from cdnjs and jsDelivr, which see your IP address the way any web host does.